24-HOUR CANCELLATION/MISSED APPOINTMENT POLICY

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Your appointments are important to us, and they are reserved especially for you. The Wellness Group team understands that scheduling conflicts sometimes arise, and appointments need to be changed. Please note that when you forget, cancel, or change your appointment without giving enough notice, we miss the opportunity to fill the appointment time, and other clients miss the opportunity to receive our services. Therefore, as a courtesy to us, we respectfully request at least a 24 hour notice for cancellations or rescheduling of appointments.

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Any appointments that are missed, rescheduled, or cancelled with less than 24 hours notice are subject to a $60 cancellation fee. Appointments cancelled or missed during peak season and during popular appointment times may be subject to 100% of the appointment fee. 

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Please note that we cannot charge missed appointments under your extended health benefits.

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We accept Visa, Mastercard, Amex, debit, and cash.

We also offer direct billing (conditions may apply).